From Emergency Medicine News
Patients and emergency physicians differ drastically in their expectations for emergency department care. An EP may pat himself on the back for ruling out appendicitis, but his patient may still leave frustrated, angry, and in pain, thinking, “The doc ran a bunch of tests, kept me in the ED for six hours, and still couldn’t find out what is wrong with me?” The million-dollar question is: How can we titrate our patient’s expectations to a more reasonable level
Read the full article here: At Your Defense: Do Patient Expectations Set EPs Up for Failure?